User Maintenance

Purpose of the report:

The user maintenance report identifies duplicate contacts in the system. It helps analyze the duplications and facilitates the process of merging contacts.

• Display of duplicate contacts: The affected contacts are listed in pairs.
• Checking the reason for duplication: The reason for duplication is indicated under the "Check" column (e.g. same email address).
• Total number of duplicates: An overview of all duplicate contacts is provided.

1. Display of duplicate contacts: The affected contacts are listed in pairs.
2. Display of duplicate contacts: The affected contacts are listed in pairs.
3. Checking the reason for duplication: The reason for duplication is indicated under the "Check" column (e.g. same email address).

Creation of a User Maintenance Report

• Open the report library
• Within the “General” tab, look for the User Maintenance Report
• Click on the “+” sign to create a new variant.

1. Name: Give the report a meaningful title.
2. Roles: Define which roles this report should be visible to.